Shipping & Delivery
SHIPPING POLICY
We sincerely apologise for any inconvenience and thank you for your understanding.
Orders are processed within 48-72 hours.
AUSTRALIA
VICTORIA - Please note the current Coronavirus situation, parcels may be delayed up to 3 business days Standard shipping (5-7 business days) is FREE for all orders over $50AUD Standard shipping (5- 7 business days) on all orders under $50 - flat rate of $ 7.00 AUD Express shipping (2-3 business days) is also available - flat rate of $10.00 AUDNEW ZEALAND DELIVERY
Standard - 10-15 business days - flat rate of $15.00 AUD Express - 5-7 business days - flat rate of $20.00 AUDINTERNATIONAL DELIVERY
Please note some countries are experiencing shipping delays due to COVID19 and can take up to 4- 6 weeks. All orders are sent via courier and are fully trackable.
STANDARD SHIPPING - $22
USA - 15-30 Business Days ( please note, the customs in the USA are experiencing delays and may prolong this shipping time to 6 weeks )
UK - 10-30 Business Days
Ireland - 10-30 Business Days
Major Europe - 10-30 Business Days
Canada - 15-30 Business Days
China - 10- 30 Business Days
Japan - 10-30 Business Days
Korea - 10-30 Business Days
Malaysia - 13- 30 Business Days
Singapore - 10- 30 Business Days
Hong Kong - 10- 30 Business Days
UAE - 15-30 Business Days
EXPRESS SHIPPING - $27
USA - 5 -10 Business Days
UK - 5-10 Business Days
Ireland - 5-10 Business Days
Major Europe - 5-10 Business Days
Canada - 10-20 Business Days
China - 5- 10 Business Days
Japan - 5-10 Business Days
Malaysia - 5- 10 Business Days
Singapore - 5- 10 Business Days
Hong Kong - 5- 10 Business Days
Korea - 7-10 Business Days
Philippines - 7-10 Business Days
Sri Lanka- 7-10 Business Days
Cambodia - 7-10 Business Days
Mexico - 7-10 Business Days
DELIVERY NOTES
- Orders sent to destinations outside of Australia may incur additional tax and/or customs charges when they arrive. Please check any import fees you may be liable for before ordering.- We can not grant a refund if your item is in transit.- Please make sure your delivery address is correct to avoid delays.- Once your order has been dispatched, it’s no longer possible to make changes on the shipping address. We encourage you to always double-check your address before placing your order.- For all re-delivery of returned orders due to an incomplete, incorrect address or uncollected parcels, the customer is responsible for additional shipping charges to have the order re-shipped to the correct shipping address.